Richardson - Richardson 5-Panel Classic Rope Cap 258

$25.00

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Contact

NOC Embroidery
10271 Beach Boulevard
Jacksonville, Florida 32246

9044964512
https://nocembroidery.com
Info@nocembroidery.com

NOC Embroidery

NPAA Cheer & Football

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Terms and Conditions

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Refund Policy

We are committed to delivering high-quality screen-printed products to our customers. However, due to the nature of the screen-printing process, slight variance may occasionally occur. This policy outlines our approach to variance, defects, and shortages, as well as how we handle issues when they arise. Embroidery/Screen Print Industry Standards The screen printing industry commonly allows for up to a 3% defect or shortage rate over the total number of impressions. This means that for large orders, a small percentage of items may not meet our quality control standards due to minor imperfections in the print process. What is Considered a Defect? A defect refers to any printed item that does not meet our quality criteria, including: - Misaligned prints - Color variations or misprints - Smudging or ink defects - Material damage caused during the printing process Handling Defects If an order is reported to our quality team and the number of defects constitutes fewer than 2% of the total number of impressions, no action will be taken. If the defect rate is found to be greater than 2% of the total number of impressions, we will take one of the following actions: - Provide a refund for the items that had a defect - Reprint the items that had a defect with a digital print process (direct to garment or direct to film) Reporting Defects If you believe your order has defects, please contact us within 5 business days of receiving your items. Provide details, including photos, of the affected items, and we will promptly review your claim. For any questions or concerns regarding your order, please reach out to our customer service team at info@nocembroidery.com

Delivery Policy

Please note that all orders are set for pickup by the customer unless discussed otherwise prior to production. Orders that require shipping will be subject to current shipping rates based on the weight and packaging size of the items. If you have any questions, please submit them to info@nocembroidery.com

Privacy and Security Statement

We value and respect the privacy of our customers. While operating our business and interacting with you, we collect, use, and share personal information in order to process and fulfill your orders. To learn more about how information relating to your orders is collected, used, shared, and to see the choices and rights available regarding your personal information please visit: /privacy

Secure Checkout Policy

When you place orders on our websites or through our mobile applications, all of your order information, including your credit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our websites from capturing and viewing your personal information. While we use industry standard means to protect our websites and your information, the Internet is not 100% secure. The measures we use are appropriate for the type of information we collect. We cannot promise that your use of our websites or mobile applications will be completely safe. We encourage you to use caution when using the Internet.